Frequently
Asked Questions

Want to know more about Memory Walk & Jog?

We’ve put together some answers to your most commonly asked questions. If you still can't find the answer to your questions, please contact us.

Event Day FAQs

How many kilometres is Memory Walk & Jog?

Each event offers a choice between a short walk of approx. 2km, a long walk of 5-10km, and a long run of 5-10km. All our event courses are a bit different, so check out your chosen event page.

What is the Memory Walk & Jog course like?

Each event will have a different course, with different terrain. That’s why it’s important to check out the information for your chosen event. For our virtual events, you choose your own course and location.

You’ll find all Memory Walk & Jog events listed on this website, complete with details for each one. Once you register, you’ll also get everything you need to know about your chosen event in an email. We’ve got you covered – with information including course maps, distances and how to fundraise all at your fingertips!

Will my race be timed?

Yes, as long as you keep it official and register for the run event! We’ll supply you with an official timing chip. Only the longest distance (the run) will be timed at our physical Memory Walk & Jog events.

Where can I find my race time after the event?

We’ll email you a copy of your times. If you can’t find it, hop on to the webpage for your chosen Memory Walk & Jog event or visit our Facebook page. Your race time will be published online within 24 hours of your chosen event.

Do I need to bring identification on race day?

No - if you're collecting your pack on the day we'll just need your name, or if you've registered early enough you should have already received your pack in the post! We'll use your bib number to identify you, so please make sure you use your correct bib.

Is there accessible parking?

Yes, but you’ll need to give us a call on 1300 695 695 or use the contact us form to register for a space. Don’t forget to display your Australian Disability Parking Permit to use your spot on the day.

What should I wear?

We think comfortable is best! Closed toe shoes are strongly recommended: these could be walking shoes or runners. Don’t worry, it’s not all active wear, we’d love to see you in fancy dress! If you’re not dressing up we do actively encourage you to wear a Memory Walk & Jog T-shirt. In fact, if you register early enough for your chosen event, you could be one of 500 people to receive a free Memory Walk & Jog T-shirt.

Can my family do different race types?

Horses for courses? Absolutely! When you select the family ticket or buy multiple tickets for a team or organisation, please enter in the chosen race type for each person.

What happens if the weather is bad on event day?

Our top priority is keeping you all safe. We always plan ahead in case of wet weather, but the event will be cancelled if the weather conditions are extreme or it’s unsafe to carry on. Just make sure you keep an eye on the weather forecast in the lead up, check your emails or our Facebook page for updates and bring your raincoat on event day, just in case!

Can I change my race type?

Yes, you can choose a different race type by getting in touch with us at memorywalk@dementia.org.au. Be sure to make your changes before online entries close though, as after that we’re sadly unable to alter your registration.

Is the course wheelchair/pram friendly?

Yes! If you’re concerned, get in touch and we’ll talk you through the terrain for your chosen course. Just bear in mind that our event sites (where our tents and stalls are set up) are usually on grass, so again, let us know if you have any concerns about access.

For our virtual events, you choose your own course and location.

Can I walk with my dog?

Oh yes! We’re so excited to now welcome your furry friends to the walking distances at our Memory Walk & Jog events! Please help us keep everyone safe by having them on a lead. Pooch pals need to be included in your registration and will even receive their own bandana (limited spots, so get in early!).

Will medical support be available along the course?

First Aid teams will be located at various points around the course and on the event site.

I can't make the race. Are there other ways I can help?

Of course! If you can’t take part in a race, you can still donate to a friend, come along to support the participants, or you can volunteer or donate. There are a few volunteer roles we regularly need to fill – but we’re also open to new offers of help, so please contact us.

Virtual event and COVID-19 FAQs

Is my local Memory Walk & Jog still taking place?

In light of the evolving situation surrounding the coronavirus COVID-19 outbreak, we have decided the wellbeing of our participants, volunteers and colleagues is our number one priority and therefore have made the difficult, but responsible, decision to adapt some of our Memory Walk & Jog events.

  • The Ballarat, Hobart and Adelaide Memory Walk & Jog events have turned virtual, and will begin from Sunday 29 March.
  • The Western Sydney Memory Walk & Jog is also now a virtual event, taking place from Sunday 5 April.
  • The Melbourne and Geelong events will be virtual Memory Walk & Jogs, with everyone encouraged to take part in their local area. There will be a celebration on social media from 3-17 May.
  • The Sydney and Hunter events will be virtual Memory Walk & Jogs, with everyone encouraged to take part in their local area. There will be a celebration on social media from 24-31 May.

At this stage, the advice received is that we can still proceed with our other Memory Walk & Jogs. The following events are still planned to go ahead:

  • Sunshine Coast Memory Walk & Jog on Sunday 7 June
  • Brisbane Memory Walk & Jog on Sunday 14 June

We are continuously monitoring the situation and if it changes or the Australian Government change their guidelines, we are prepared to make the tough but responsible decision to adapt these events. If this is the case we will communicate this with you directly over phone, email, on our Facebook and Instagram and on the Memory Walk & Jog website.

Thank you again for your support and understanding.

I have already registered, what do I do now?

If you have registered for one of our virtual Memory Walk & Jogs, you can still take part! You can choose where you’d like to complete your kms for Dementia Australia in your local area. This could be around your neighbourhood or even at home. Anywhere that is safe, and within the government guidelines.

Please don’t forget no more than two people (unless you are part of an immediate household) keeping a 1.5m distance, keep hand sanitisers with you, wear comfortable shoes, keep hydrated and if you need to sneeze or cough please remember to use your elbow and cover your mouth.

Do I have to do my walk, jog or run at the date and time I've been told?

The virtual event for Western Sydney, Melbourne, Geelong, Sydney and Hunter will all be from their original event date. However you can choose your own time and date. There will be celebrations on our social media, including exclusive private Facebook groups on:

  • Western Sydney, Sunday 5 April
  • Melbourne and Geelong, From 3-17 May
  • Sydney and Hunter, From 24-31 May

This is what we have suggested, however if you have another day you prefer to do it, the decision is yours.

I have registered as a team, do we still have to do it together?

As long as you are following the current government guidelines and sticking to two people unless in an immediate household.

If you do decide to do it with your family or friend, please remember to keep a 1.5m distance between each other. Please keep hand sanitisers with you, wear comfortable shoes, keep hydrated and if you need to sneeze or cough please remember to use your elbow and cover your mouth. You can also get together virtually via skype, FaceTime or other apps. See you on our socials!

Will I still be receiving my free t-shirt and merchandise?

Yes, we would love to send you your free t-shirt or merchandise. You may have already received this in the mail, or it may be on the way.

If you did not receive a call or email from us asking for your size, please email memorywalk@dementia.org.au with your size and number of participants and we will get back to you as soon as we can. You can also tell us your t-shirt size online, please note you will need to be logged in.

Will I still be receiving my Dementia Warrior merchandise?

Yes, you will be posted your Dementia Warrior merchandise. Thank you for your incredible support!

Can I still fundraise?

Yes, you sure can! Your page is still active and we encourage you to share your efforts with family and friends so they can see you still getting active to beat dementia. Keep sharing your page and story and you could become a local Dementia Warrior in your community.

Registration FAQs

When do Memory Walk & Jog registrations open?

Registrations are already open for the 2020 Memory Walk & Jog season.

When do Memory Walk & Jog registrations close?

Registrations for Memory Walk & Jog close at midnight on the Thursday before each event.

Virtual event registration will remain open until the Saturday before the each event.

Can I use a paper entry form?

Yes, no worries at all! Contact us and we’ll get that all sorted for you.

Is there an age limit for younger runners?

No! Absolutely everyone is welcome at Memory Walk & Jog events. However, if you’re under 18 years old make sure an adult comes with you to the event.

What happens after I register?

After you’ve registered online, you’ll receive a confirmation email (check your junk mail if it doesn’t appear after an hour). In your email, you’ll see the receipt for your payment, plus information about your fundraising page.

Can I register on the day?

Absolutely! But if you hate queues AND want to save a few dollars with our great online early bird discounts, we strongly recommend that you register ahead of time.

How do I create or join a team?

When you first register there will be a section called ‘Create your page’. On the bottom of this page there is a section to create or join a team. Just follow the steps and you should be good to go!

If you have already registered, just search for the team. Click on the team's fundraising page and then the yellow 'Join Team' button.

If you are already registered and want to create a brand new team, simply log in to your account go to your dashboard and then an option will appear to create a team. Simply follow the prompts and you're all set up.

Fundraising FAQs

How does Dementia Australia use the money I raise?

The money you raise helps Dementia Australia to provide vital support services. These include counselling, support groups, education to help family carers and professional training. Dementia Australia's services support people living with dementia, their family, and their carers. This means the whole community will benefit from your donations.

What should I do with cash donations and cheques?

The easiest thing to do is keep the cash or cheque, and make the payment online using your credit card. Don’t forget to use your reference code, found on the sponsorship form. If you don’t like the idea of paying donations online, please fill out a Sponsorship Form, follow the step-by-step instructions and send it to us. Please contact us if you would like a sponsorship form.

How do I share my fundraising page on Facebook?

Sharing your fundraising web page on Facebook is a great way to spread the word to more people! It’s easy too.

When you log into your Facebook account, you should see a box that asks “What’s on your mind?”. Simply copy the website link (or ‘URL’) that we sent in your registration email and paste it into this box. That will create an image or ‘preview’ of the link. In the box, write a message in front of the link. This could be: “I’m walking 2km at Sydney Memory Walk & Jog in May, in memory of my mum who passed away last year from dementia. Please help me to hit my target of $500 for Dementia Australia. Sponsor me by clicking this link to my fundraising page.” Then click ‘post’.

Can I use Facebook to raise funds?

Whilst Facebook is a great way to share the fundraising link we give you, we advise that you DO NOT set up a separate Facebook Fundraiser. If you raise money using Facebook it doesn’t count towards your Memory Walk & Jog sponsorship total. Which could mean you miss out on being a Dementia Warrior!

I want to fundraise. How do I get started?

No problem, we’re here to help! Check out our fundraising Tips as a starting point. We also get you started with your own, easy-to-edit fundraising page when you register for an event. Just check your registration email for your unique fundraising page link.

If you’ve run out of inspiration, give us a call for a chat and a brainstorm.

Do I have to fundraise?

We’d love you to fundraise, but you don’t have to! Your registration fee helps us cover the cost of running the event. It’s your fundraising dollars that go towards Dementia Australia’s services in local communities though.

If you want to come along and just do the walk, that’s ok - we’d still love you to take part! You can also show your support by spreading the word about the event, and about the vital work Dementia Australia does.

How do I know people will sponsor me?

You’ll be surprised how keen your family and friends will be to get behind you and support people living with dementia. Don’t forget to share your fundraising page on any social media profiles you have, like Facebook, Instagram and LinkedIn, and maybe even in an email to work colleagues.

MY Memory Walk & Jog FAQs

Should I do my kilometres in one day or can I spread them out?

The great thing about MY Memory Walk & Jog? It really is your race, your way! You choose how many kilometres you want to do and how long you want to spend doing them. For example, you might choose to run 20km in one day or walk 2km a day for a whole month. It’s up to you!

Do I need to raise a certain amount of money?

There’s no set amount of money you need to raise. When you register we’ll automatically create a fundraising page for you. This makes it easy as pie to start your campaign!

Does it cost money to sign up?

No. One of the best things about MY Memory Walk & Jog is it's completely free to register!

When you register we’ll automatically create a fundraising page for you, so you can raise money for Dementia Australia.

Can I carry on Fundraising after I’ve finished my challenge?

Yes, we’d love you to! In fact, it can be a great way to show people the time and effort you’ve put into your personal challenge. They’ll be impressed and all too happy to sponsor you!

DIY Memory Walk & Jog FAQs

Does it cost to register a DIY Memory Walk & Jog event?

No, it’s free to register an event! We want to keep it nice and simple for you to host your DIY Memory Walk & Jog.

Do I need council approval to host my DIY Memory Walk & Jog event in a local public space?

You might need permission to host your event, so always check with the local council. Remember, the organisation of the event is up to you, so it’s a good idea to make sure you have all the approvals you need in place early. There are plenty of tips we can give you to help along the way though.

Do I need to raise a certain amount of money?

Some DIY Memory Walk & Jog events raise $500 and others raise $20,000. Either way, you’re doing a great job! Think about making fundraising a part of the event and encourage other participants to fundraise too. We’ve got fundraising tips and our friendly team on hand to make it as easy as possible for you.

Does my DIY Memory Walk & Jog need to be ticketed?

That’s completely up to you! It’s simple to set up ticketing on your event microsite and a great way to raise money for Dementia Australia too. If you decide not to charge, you might want to fundraise on the day with a sausage sizzle, raffle or other fun activities. Get in touch with us if you’d like some more fun ideas!

Will Dementia Australia send me any promotional materials for my event?

Yes, we’ve got your covered! We love to help make your day a success, so we’ll set you up with:

  • A personalised Facebook cover photo and profile picture
  • Personalised promotional poster designs
  • Promotional flyer designs
  • Event website where people can find out more about your event, register, and donate.